Trust & Security Badges: setup and help

Follow the steps in Quick start.

Open Trust Badges Settings from the module's Configure action. The current editor uses named collections. You can keep one collection for several positions or assign a different collection to each position.

The shipped default collection contains lock with Secure Checkout, refresh with Free Returns, headset with 24/7 Support, and shield with Money Back Guarantee, translated where available. Replace any label that does not describe your shop's policy.

Use Add badge, Remove, Move up and Move down to edit the ordered list. The editor supports up to 20 collections and 30 badges per language in each collection. The combined stored badge lists for one language must fit within 65535 bytes.

An empty list for a language uses the default-language list. If the default-language list is also empty, that collection renders no badges. A badge's icon, text, link and position belong to its language list. Check all languages you use.

In Placements, select a collection or Disabled for each position. Choose Layout as Row, Compact row or Stacked cards. For Floating box, choose Corner as Top left, Top right, Bottom left or Bottom right.

Save after editing. Product and cart can use different collections. Output is protected against duplicates for the same placement within a request.

The floating box has a dismiss button and supports Escape. Dismissal is remembered for the visit through browser session storage and a session cookie, with an in-memory fallback. The script attempts to fit the box around fixed and sticky controls. Check it with your cookie banner and chat widget open. A full-screen overlay can temporarily hide the floating box.

Select the intended Back Office shop context before editing. The whole collections document and its language lists resolve together from shop, then shop group, then all shops, then shipped defaults.

Review Editing scope and Effective source. Saving creates a complete override for that scope. In a shop or group with saved settings, Use inherited settings removes that scope's override. It restores the parent configuration rather than merging individual badges.

Saving, importing and inheritance changes require authorization for the selected shop scope. If authorization fails, reload the page in the intended context and check employee permissions.

Open Import JSON into selected collection. Choose the target collection and language, then paste an array of badge objects. For example:

[
  {"icon":"lock","text":"Secure Checkout"},
  {"icon":"truck","text":"Fast Dispatch","url":"/content/1-delivery"},
  {"icon":"refresh","text":"Easy Returns"},
  {"icon":"star","text":"Quality Checked"}
]

For service messages you can instead use shield with Buyer Protection, headset with Support Available, and lock with Encrypted Checkout. The same six icon values apply to every collection. Custom image upload is not included.

You can also import an object whose keys are shop language IDs or ISO codes and whose values are badge lists. Only supplied languages are replaced. Review the imported draft, then click Save to publish it. Import alone does not change the storefront.

Unknown icons, empty labels, unsafe links, excessive lengths or limits prevent saving. Use an empty link, http://, https:// or a single-slash shop path. Protocol-relative //... and script URLs are rejected.

Check your product, cart and any optional header, footer or floating placements. Verify the text in each language and follow every configured link. The icons and labels are static display content; they do not establish that a payment, guarantee or certification service is active.

If a placement is absent, check Enable, the assigned collection, language fallback and theme hook. If the editor rejects a save, correct the highlighted field and review the collection and language limits. Invalid submitted settings are not published. Use Integrity for setup checks.

A theme developer can restore a missing product or cart hook in the appropriate template:

{hook h='displayProductAdditionalInfo'}
{hook h='displayShoppingCartFooter'}

Use one appropriate hook per location and check placement after any theme changes. The module loads CSS, front JavaScript and detected theme styles. For theme CSS, the existing .mprbadge-container, .mprbadge-icon and .mprbadge-text classes remain available:

.mprbadge-container { background: #fff; border-color: #d7e7dc; }
.mprbadge-icon { color: #2e8b57; }
.mprbadge-text { font-size: 13px; }

Clear Enable to hide every placement, or choose Disabled for individual placements. To remove the module, use Uninstall in Module Manager. It removes its configuration, including saved collections and translations, and its admin menu.