Product Questions & Answers

Shoppers with an unanswered question often leave instead of contacting you, and the same questions get asked over and over through scattered emails and chats. This module adds a public, per-product questions and answers section where customers ask, and you or trusted buyers answer, building a searchable knowledge base right on the product page. Built-in moderation lets you approve, edit or reject before anything goes live, and email alerts notify you of new questions and notify askers when their question is answered. Approved Q&A outputs structured data so your answers can appear as rich snippets in search, bringing in long-tail traffic. The free tier covers core Q&A, while paid features add bulk moderation, answer templates and advanced display options. It is fully multistore and multilingual, keeping questions scoped per shop and language, and is compatible with PrestaShop 1.6, 1.7, 8 and 9.