Module Updates & Remote Assist

How do I stop uploading ZIPs for every module update?

• Linked account. The shop connects to your mypresta.rocks account.
• Approval on mypresta.rocks. Your account password stays out of the shop.
• Your modules together. My modules shows owned modules and their state in this shop.
• Installation in the back office. Available actions install the module in the selected shop.
• Updates with safeguards. Downloads are verified, the current version is backed up and interrupted changes are rolled back.
• Your menu placement. Settings puts the entry where it suits the way you work.

Module Updates & Remote Assist brings the modules you own on mypresta.rocks into the PrestaShop back office. After the initial module installation, you install and update those modules without downloading their ZIPs or transferring files yourself. The module is free with a lifetime licence. Your account supplies the modules, and the list shows what each shop has installed.

Which of my modules need attention in this shop?

My modules brings together the modules owned by the linked account and their state in the selected shop. You see whether a module is installed, its installed version, whether an update is available and whether it is current for your licence. Free, paid and trial labels describe the modules already associated with the account.

An available update and an eligible update are tied to your module licence. The list gives you the information and actions for that shop, so the next step follows its actual installation state. In a multistore setup, each shop is linked separately; the account connection belongs to the shop you are managing.

What happens if an installation or update stops?

Module Updates & Remote Assist verifies downloads before installing them and backs up the current version before an update replaces files. If installation or updating stops part way through, it starts automatic rollback. The safeguard is part of the module operation, so an interrupted change has a recovery path visible from My modules.

Progress and recovery status distinguish an ongoing operation, a completed rollback and a case requiring review. When recovery needs attention, you review that state before starting again. The help manual explains how to follow an interrupted operation and check its outcome, keeping the update decision tied to what actually finished.

How do I give support access when I need help?

On the Support access page, you approve each grant and choose one of three levels: Look only, Fix settings or Full control. You choose how long it lasts: for 24 hours, for 7 days or until you end it. Add 24 hours extends a timed grant, and End access stops it at any time. The activity list shows which support staff member did what and when. Support staff use a one-time signed back-office login lasting at most 30 minutes, with no standing credentials. Full control adds Support tools for files, SQL and Run script. Before existing file contents are overwritten or deleted, an encrypted recovery copy is saved.