PrestaShop Complete Care & Growth Plan

A structured strategic session covering trends, hours use, open risks, module/theme-fit guidance and the next-quarter plan.

New custom modules, theme migrations, media buying, full audits-as-projects and compromise cleanup are scoped separately.

No. We guarantee diligent integrated maintenance and honest prioritisation, including what not to spend on.

Complete Care Plan combines Store Care Plan, SEO Care Plan and Growth Care Plan into one accountable relationship, so a single team is responsible for the whole store rather than three providers each owning a slice. It's designed for stores that have outgrown piecemeal support and want ops, technical SEO and the marketing-data foundation kept under regular, joined-up review.

What's included

• Everything in Store Care Plan, monitoring, core-health checks and small operational fixes such as config, cache, cron, module settings and obvious PHP errors.
• Everything in SEO Care Plan, technical SEO health kept under review so the store stays crawlable, indexable and structurally sound.
• Everything in Growth Care Plan, GA4 and event-tracking health, conversion-tracking validation, product feed review and honest recommendations.
• 10 hours per month (cap 18h, no rollover) pooled across all of it. The hours go to ops, SEO, tracking and feeds, not to running ad campaigns.
• Quarterly strategic review, plus module-fit and theme-fit guidance for your PrestaShop stack.

How it works

Instead of three disconnected reports, you get one executive dashboard plus a monthly report that pulls everything together: every health score, the hours ledger showing exactly where the time went, the actions taken, open risks, and a next-month roadmap. That means a single priority list, the team decides where this month's hours create the most value across ops, SEO and tracking, rather than three plans competing for attention.

It's worth being clear about what Complete Care Plan is not: it doesn't run campaigns, manage bids, or guarantee rankings, traffic or ROAS. It keeps the foundations strong and tells you plainly what's worth doing next. If you only need one of these areas, the individual plans (Store Care Plan, SEO Care Plan, Growth Care Plan) let you start narrower and step up later.

Complete Care Plan includes 10 hours per month (no rollover, cap 18h) of hands-on time, pooled and spread across ops, SEO, tracking and feeds. Because it's a single shared pool rather than three separate allocations, the team can direct the hours wherever they create the most value in a given month, a technical SEO fix one month, a tracking repair or feed cleanup the next, without juggling three budgets. The hours go to operational, SEO, tracking and feed work; they are not spent running ad campaigns.

Response targets

• P1 storefront / checkout incidents, target 3 business hours. When the store is down or customers can't check out, revenue is bleeding by the minute, so these get the fastest engagement.
• SEO / marketing issues, target 1 business day. Important but not revenue-critical-by-the-hour work. Ranking signals, tracking questions, feed adjustments. We aim to give you a human response within one business day.

Uptime and round-the-clock cover

Complete Care Plan targets 99.7% monitored uptime. That is a monitoring and response target, we watch availability continuously and respond against the targets above, not a guarantee of zero downtime, since hosting, networks and third-party services can all fail outside our control.

These are response targets, for a human response, not for the start of work (there is no guaranteed start or fix time), with the actual remediation drawing on the monthly hours (and the 18h cap for unusually heavy months). It's the same honest framing as the individual Care plans: clear tiers, a measured uptime target, and no outcome promises.

Work is prioritised by impact, urgency and effort.

We aim to reply within 8 business hours for critical SEO issues and live-campaign tracking failures, and within 1 business day for routine issues.

Complete Care Plan is for serious stores that want a single team accountable for keeping ops, technical SEO, tracking and feed foundations under regular review, and an honest voice on what's worth doing next across ops, SEO and marketing. If you've reached the point where juggling separate providers (or doing it all yourself) is costing you more in coordination than it saves, this is the plan that pulls it together.

You're a good fit if…

• You run a revenue-significant PrestaShop store where downtime, a broken checkout or a tracking failure has real cost, and you want clear response SLAs behind it.
• You want one accountable team across operations, technical SEO and the marketing-data layer, a single priority list and one executive report instead of three disconnected ones.
• You value a quarterly strategic review that ties ops, SEO and marketing together, plus module-fit and theme-fit guidance for your stack.
• You appreciate an honest, measured partner. One that keeps the foundations strong, flags risks plainly, and makes no promises about rankings, traffic or ROAS.

You might prefer to start narrower if…

If you only need one of these areas right now, the individual Care plans let you begin where the pain is: Store Care Plan for operational stability, SEO Care Plan for technical SEO health, or Growth Care Plan for the marketing-data foundation. You can always step up to the Complete Care & Growth Plan later when you want everything under one roof. The combined plan's 10 hours per month (cap 18h, no rollover), pooled across all areas, and its single executive dashboard are what make it the natural home for stores that have outgrown looking after these things one at a time, with hours going to ops, SEO, tracking and feeds rather than running campaigns.

The service areas are the same building blocks either way. The difference is accountability and coordination. Buy Store Care Plan, SEO Care Plan and Growth Care Plan separately and you get three relationships, three backlogs and three reports, each optimising its own corner. With Complete Care Plan you get one team accountable for the whole store, which changes how the work actually plays out.

One priority list, not three

Instead of three plans competing for attention, Complete Care Plan produces a single priority list and one executive report, every score, the hours ledger, actions taken, open risks and the next-month roadmap in one place. When something matters more this month than last, the team simply directs the shared effort there, rather than you arbitrating between separate plans.

A combined, more flexible hour pool

Complete Care Plan's 10 hours per month (cap 18h, no rollover) sit in one pool across ops, SEO, tracking and feeds. That's more flexible than three fixed allocations: a month that's heavy on technical SEO and light on tracking simply uses the hours where they're needed, instead of leaving time stranded in one plan while another runs short.

Strategy that ties it together

The quarterly strategic review connects ops, SEO and marketing into one direction of travel, for example, making sure an SEO change, a tracking fix and an operational update reinforce each other rather than pulling in different directions. Buying the plans individually, no one owns that cross-cutting view.

In short: separately, you get three competent but siloed services; combined, you get a single accountable team, one report, a flexible shared hour pool and a quarterly strategic view. Complete Care Plan still makes no outcome guarantees, no promised rankings, traffic or ROAS, it just makes the whole thing easier to run from one place. If you genuinely only need one area, starting with the individual plan is perfectly sensible.

Complete Care Plan costs less than buying Store Care Plan, SEO Care Plan and Growth Care Plan individually.