What does Complete Care Plan include?

Complete Care Plan combines Store Care Plan, SEO Care Plan and Growth Care Plan into one accountable relationship, so a single team is responsible for the whole store rather than three providers each owning a slice. It's designed for stores that have outgrown piecemeal support and want ops, technical SEO and the marketing-data foundation kept under regular, joined-up review.What's includedEverything in Store Care Plan, monitoring, core-health checks and small operational fixes such as config, cache, cron, module settings and obvious PHP errors.Everything in SEO Care Plan, technical SEO health kept under review so the store stays crawlable, indexable and structurally sound.Everything in Growth Care Plan, GA4 and event-tracking health, conversion-tracking validation, product feed review and honest recommendations.10 hours per month (cap 18h, no rollover) pooled across all of it. The hours go to ops, SEO, tracking and feeds, not to running ad campaigns.Quarterly strategic review, plus module-fit and theme-fit guidance for your PrestaShop stack.How it worksInstead of three disconnected reports, you get one executive dashboard plus a monthly report that pulls everything together: every health score, the hours ledger showing exactly where the time went, the actions taken, open risks, and a next-month roadmap. That means a single priority list, the team decides where this month's hours create the most value across ops, SEO and tracking, rather than three plans competing for attention.It's worth being clear about what Complete Care Plan is not: it doesn't run campaigns, manage bids, or guarantee rankings, traffic or ROAS. Like the individual Care plans, the tone is measured and honest. It keeps the foundations strong and tells you plainly what's worth doing next. If you only need one of these areas, the individual plans (Store Care Plan, SEO Care Plan, Growth Care Plan) let you start narrower and step up later.

How many hours and what SLA does Complete Care Plan carry?

Complete Care Plan includes 10 hours per month (no rollover, cap 18h) of hands-on time, pooled and spread across ops, SEO, tracking and feeds. Because it's a single shared pool rather than three separate allocations, the team can direct the hours wherever they create the most value in a given month, a technical SEO fix one month, a tracking repair or feed cleanup the next, without juggling three budgets. The hours go to operational, SEO, tracking and feed work; they are not spent running ad campaigns.Response SLAsP1 storefront / checkout incidents, within 3 business hours. When the store is down or customers can't check out, revenue is bleeding by the minute, so these get the fastest engagement.SEO / marketing issues, within 1 business day. Important but not revenue-critical-by-the-hour work. Ranking signals, tracking questions, feed adjustments. Is acknowledged and begun within one business day.Uptime and round-the-clock coverComplete Care Plan targets 99.7% monitored uptime. That is a monitoring and response target, we watch availability continuously and respond against the SLAs above, not a guarantee of zero downtime, since hosting, networks and third-party services can all fail outside our control. For stores that need cover outside business hours, there is an optional 24/7 emergency add-on that extends incident response to round-the-clock.These are response commitments, how fast we engage and start work, with the actual remediation drawing on the monthly hours (and the 18h cap for unusually heavy months). It's the same honest framing as the individual Care plans: clear tiers, a measured uptime target, and no outcome promises.

How is Complete Care Plan different from buying the plans separately?

The service areas are the same building blocks either way. The difference is accountability and coordination. Buy Store Care Plan, SEO Care Plan and Growth Care Plan separately and you get three relationships, three backlogs and three reports, each optimising its own corner. With Complete Care Plan you get one team accountable for the whole store, which changes how the work actually plays out.One priority list, not threeInstead of three plans competing for attention, Complete Care Plan produces a single priority list and one executive report, every score, the hours ledger, actions taken, open risks and the next-month roadmap in one place. When something matters more this month than last, the team simply directs the shared effort there, rather than you arbitrating between separate providers.A combined, more flexible hour poolComplete Care Plan's 10 hours per month (cap 18h, no rollover) sit in one pool across ops, SEO, tracking and feeds. That's more flexible than three fixed allocations: a month that's heavy on technical SEO and light on tracking simply uses the hours where they're needed, instead of leaving time stranded in one plan while another runs short.Strategy that ties it togetherThe quarterly strategic review connects ops, SEO and marketing into one direction of travel, for example, making sure an SEO change, a tracking fix and an operational update reinforce each other rather than pulling in different directions. Buying the plans individually, no one owns that cross-cutting view.In short: separately, you get three competent but siloed services; combined, you get a single accountable team, one report, a flexible shared hour pool and a quarterly strategic view. Complete Care Plan still makes no outcome guarantees, no promised rankings, traffic or ROAS, it just makes the whole thing easier to run from one place. If you genuinely only need one area, starting with the individual plan is perfectly sensible.

Who is Complete Care Plan best for?

Complete Care Plan is for serious stores that want a single team accountable for keeping ops, technical SEO, tracking and feed foundations under regular review, and an honest voice on what's worth doing next across ops, SEO and marketing. If you've reached the point where juggling separate providers (or doing it all yourself) is costing you more in coordination than it saves, this is the plan that pulls it together.You're a good fit if…You run a revenue-significant PrestaShop store where downtime, a broken checkout or a tracking failure has real cost, and you want clear response SLAs behind it.You want one accountable team across operations, technical SEO and the marketing-data layer, a single priority list and one executive report instead of three disconnected ones.You value a quarterly strategic review that ties ops, SEO and marketing together, plus module-fit and theme-fit guidance for your stack.You appreciate an honest, measured partner. One that keeps the foundations strong, flags risks plainly, and makes no promises about rankings, traffic or ROAS.You might prefer to start narrower if…If you only need one of these areas right now, the individual Care plans let you begin where the pain is: Store Care Plan for operational stability, SEO Care Plan for technical SEO health, or Growth Care Plan for the marketing-data foundation. You can always step up to the Complete Care Plan Care Plan later when you want everything under one roof. The combined plan's 10 hours per month (cap 18h, no rollover), pooled across all areas, and its single executive dashboard are what make it the natural home for stores that have outgrown looking after these things one at a time, with hours going to ops, SEO, tracking and feeds rather than running campaigns.

A complete PrestaShop care plan covering monitoring, security, performance, SEO and growth

Store health at 99.99 percent with monitoring, SEO and support green

Full coverage from uptime and checkout to technical SEO and expert fixes

A three hour priority response met, tasks closed and no escalations

A complete PrestaShop care plan covering monitoring, security, performance, SEO and growth

PrestaShop Complete Care & Growth Plan

Full-store care with monthly SEO & marketing-data checks and a 3-hour P1 SLA

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€1,790.00

Tax excluded

PrestaShop Complete Care & Growth Plan is a managed care service for established PrestaShop stores that puts store operations, technical SEO and marketing data under one accountable team with a named service lead. The listed price is a monthly price, billed month to month with no fixed term, and stays below the component plans bought separately. Onboarding is one kickoff, one access checklist and a baseline review across the three care areas, complete within the first 5 to 10 working days.

A store change rarely affects one area alone. The same release touches buying, search visibility and conversion measurement, and this plan joins the evidence before work is ranked. One team follows the cause across the whole store and owns the result instead of leaving the merchant to connect separate findings.

Ten pooled expert hours each month move between operations, SEO, feeds and measurement by revenue or risk impact, urgency and effort. The full ranked order stays visible in a shared work area and follows your reorder or veto, while the same area holds status, history, decisions, used hours and evidence. Critical operational issues receive a first response within three business hours.

The plan contains everything in PrestaShop Store Care & Maintenance Plan, recurring technical SEO care that follows search health month to month, and the monthly tracking, feed and advertising data validation of PrestaShop Marketing Data & Growth Plan, run by one team. Module and theme installation, updates, compatibility testing on a safe copy, verified deployment and rollback records sit inside the same relationship, a monthly report shows where the hours went with the evidence behind each item, and a quarterly review joins three reports into the next plan. Larger development work is scoped as its own project, and advertising spend, hosting fees and licences remain separate.

The result is one accountable team, faults handled at their real cause, marketing data worth acting on, priorities that stay under your control and a service that ends each quarter pointed at the next most valuable work.

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Summary of what the Complete Care & Growth Plan covers

PrestaShop Complete Care & Growth Plan gives an established PrestaShop store one accountable team for operations, technical SEO and marketing data, with ten pooled expert hours each month and a named service lead. The listed price is a monthly price and stays below the component plans bought separately.

One team and one shared work area across operations, search health and measurement
Root-cause investigations that cross area boundaries instead of becoming three tickets
Ten pooled hours ranked by revenue or risk impact, urgency and effort, under your reorder or veto
Module and theme installation, updates, compatibility testing and verified deployment
A monthly evidence report and a quarterly review that sets the next plan
A first response to critical operational issues within three business hours

Illustration: Summary of what the Complete Care & Growth Plan covers

How does one team find the real cause?

Everything in PrestaShop Store Care & Maintenance Plan runs here: monitoring, hands-on fault repair, backups and security checks, by the same team. Recurring technical SEO care follows search health month to month, and the monthly validation of conversion tracking, product feeds and advertising data matches the work of PrestaShop Marketing Data & Growth Plan. All three streams reach the same people and the same evidence.

A release linked to a checkout error, lost search visibility and missing purchase records becomes one investigation. The team traces the shared cause, orders the repair around commercial impact, completes the work and verifies each affected area after the change.

Illustration: How does one team find the real cause

Who decides where the ten hours go?

The ten monthly hours move between operations, technical SEO, feeds and measurement. Each candidate item is ranked by impact on revenue or risk, urgency and effort, so the highest commercial effect receives attention first.

The complete order remains visible in the shared work area. Your reorder or veto changes that order, while the named service lead records the decision, the hours used and the evidence behind the recommendation, so capacity stays structured without becoming rigid.

Illustration: Who decides where the ten hours go

How are modules, themes and updates handled?

The team handles installation and configuration within the pooled hours, reviews available feature and security updates, and checks their effect on the store before release. Compatibility testing takes place on a safe copy, approved changes are deployed with verification, and every change carries a rollback record.

When a supplier update leaves a conflict behind, the same team diagnoses the incompatibility and delivers the repair within the agreed scope. Larger development work is separated clearly from recurring care and scoped as its own project, with its evidence and commercial reason preserved.

Illustration: How are modules, themes and updates handled

What evidence arrives each month?

The monthly report records what was monitored, what was found, what was completed and where the included hours went. Each important item carries the evidence that exposed it, the action taken and the verification that confirmed the result.

The quarterly review joins three monthly reports into the next plan. It names the risks to address, the investments worth making and the work that no longer deserves budget, so recurring care also produces direction.

Illustration: What evidence arrives each month

How does the plan begin, respond and end?

Onboarding is one kickoff, one access checklist and a baseline review across the three care areas, producing the first priority list within the first 5 to 10 working days. P1 operational issues, the ones stopping orders, receive a first response within three business hours, and the plan is billed monthly with no fixed term. Advertising spend and platform fees, hosting, domain and certificate costs, third-party licences and content production remain outside it, and campaign operation stays under your authority.

Cancellation takes effect at the end of the paid period. On exit, the shared work area’s history, reports and open-item list are handed over, so a successor team inherits the current state rather than starting from zero. The plan suits an established, revenue-carrying store that would otherwise juggle separate vendors for operations, SEO and marketing data; a small or new store that only needs monitoring or a single audit is not the fit, and the plan is not a container for a large rebuild.

Illustration: How does the plan begin, respond and end

Reference

CARE-COMPLETE
Service type

Care plan (full-store: ops + SEO + growth)
Deliverable

One executive dashboard + monthly report
PrestaShop versions

1.6 / 1.7 / 8 / 9
NDA / DPA

Available on request
Included hours

10 hours / month (cap 18h, no rollover), pooled
Monthly cap

18 h / month
Response SLA

3 business hours, P1
Live dashboard

Included (executive)
Monthly report

Included + quarterly review
Billing

Monthly, no minimum term, cancel any time
Emergency cover

Optional 24/7
Price

€1,790 / month
Response

P1 3 business hours; critical SEO/tracking 8 business hours; other 1 business day
Uptime target

99.7% monitored (hosting outages excluded)
Guarantees

No ranking or ROAS guarantee (honest by design)
Strategic

Quarterly strategic review + module/theme-fit guidance
Add-on

Optional 24/7 emergency cover

What customers say about us

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Operations, technical SEO and marketing-data care under one accountable team, one pooled hours budget and one report.

Complete Care Plan combines the Store Care Plan, SEO Care Plan and Growth Care Plan into a single operating rhythm. The point is not three separate reports: it is one priority list across uptime, store health, indexation, tracking and feed quality, backed by a pooled 10-hour budget.

Plan type Care plan - full store: ops + SEO + growth

Price /month €1,790 / month Monthly, no minimum term

Response time P1 3 business hours; critical SEO/tracking 8 business hours

Reporting One executive dashboard + monthly report

Onboarding Scoped store access plus Search Console, GA4, Ads and Merchant Center viewer access

What's covered Store Care + SEO Care + Growth Care with 10 pooled hours/month, cap 18h

Strategic Quarterly strategic review Optional 24/7 emergency add-on

Operations

Everything needed to keep the store technically alive and small faults handled.

Uptime, checkout, cron and core-health monitoring with alerts
Config, cache, cron, module setting and obvious PHP-error fixes
3 business-hour P1 response for storefront or checkout-down incidents

Organic health

The technical SEO layer kept clean month after month.

Indexation, canonicals, metadata, schema, hreflang and CWV signals
Category/product SEO hygiene and internal-linking recommendations
Critical SEO incidents handled within 8 business hours

Marketing data & growth hygiene

The feed and measurement layer used by paid campaigns.

GA4/event health, conversion validation and pixel checks
Product feed disapprovals, price/stock mismatches and ads sanity signals
Live-campaign tracking failures handled within 8 business hours

Strategic coordination

What makes this more than buying three plans side by side.

10 pooled hours allocated by impact, urgency and effort
One dashboard, one hours ledger and one next-month roadmap
Quarterly strategic review with module/theme-fit guidance and what to stop spending on

How it works

Onboarding Setup week

We gather store, host, monitored paths, cron, feed source, approval rules and viewer access to search/analytics/ad accounts.
Monitoring Continuous / monthly

Operations, SEO and data-trust dashboards establish baselines and trend lines.
Monthly work Monthly

The 10-hour pool is allocated across ops, SEO and tracking by impact, urgency and effort.
Incident response As needed

P1 store-down, critical SEO and live-campaign tracking failures follow their response tiers.
Report & strategy Monthly / quarterly

You receive one executive report monthly and a strategic review every quarter.

Plan boundaries

The Complete Care Plan is broad maintenance and strategy, not unlimited development, media buying or guaranteed rankings.

Hours or scope 10 included pooled hours/month, no rollover, cap 18h

SLA & response P1 store-down 3 business hours; critical SEO/tracking 8 business hours; routine 1 business day

Reporting cadence One executive dashboard, monthly report and quarterly strategic review

Cancellation €1,790/month, billed monthly, no minimum term, cancel any time

One month, one priority queue

A month on the Complete Care Plan might include: checkout deploy broke payment and dropped a conversion tag - ops fixed first under P1 response, tracking repaired next; canonical error and feed disapprovals in the same week - both ranked by impact and fixed from the pool. The report then rolls those actions into one hours ledger and one next-month roadmap instead of three competing lists.

FAQ

Is Complete Care Plan cheaper than buying three plans?

Yes. It is less than the Store Care, SEO Care and Growth Care Plans, purchased individually and adds integration, one report and quarterly review.

How do the 10 hours work?

They are pooled across ops, SEO and tracking, prioritised by impact, urgency and effort, with a cap of 18h.

What are the response times?

P1 store-down within 3 business hours; critical SEO and live-campaign tracking within 8 business hours; routine issues within 1 business day.

Do you guarantee rankings or ROAS?

No. We guarantee diligent integrated maintenance and honest prioritisation, including what not to spend on.

What is the quarterly review?

A structured strategic session covering trends, hours use, open risks, module/theme-fit guidance and the next-quarter plan.

What is excluded?

New custom modules, theme migrations, media buying, full audits-as-projects and compromise cleanup are scoped separately.

Related services

Start the Complete Care Plan €1,790/month · full-store care with 10 pooled hours

Have a question about this product? Our experts are here to help. Ask anything about installation, compatibility, or specifications.

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9 categories

2013 building modules since

1.6–9 PrestaShop versions

Complete Care Plan combines Store Care Plan, SEO Care Plan and Growth Care Plan into one accountable relationship, so a single team is responsible for the whole store rather than three providers each owning a slice. It's designed for stores that have outgrown piecemeal support and want ops, technical SEO and the marketing-data foundation kept under regular, joined-up review.

What's included

Everything in Store Care Plan, monitoring, core-health checks and small operational fixes such as config, cache, cron, module settings and obvious PHP errors.
Everything in SEO Care Plan, technical SEO health kept under review so the store stays crawlable, indexable and structurally sound.
Everything in Growth Care Plan, GA4 and event-tracking health, conversion-tracking validation, product feed review and honest recommendations.
10 hours per month (cap 18h, no rollover) pooled across all of it. The hours go to ops, SEO, tracking and feeds, not to running ad campaigns.
Quarterly strategic review, plus module-fit and theme-fit guidance for your PrestaShop stack.

How it works

Instead of three disconnected reports, you get one executive dashboard plus a monthly report that pulls everything together: every health score, the hours ledger showing exactly where the time went, the actions taken, open risks, and a next-month roadmap. That means a single priority list, the team decides where this month's hours create the most value across ops, SEO and tracking, rather than three plans competing for attention.

It's worth being clear about what Complete Care Plan is not: it doesn't run campaigns, manage bids, or guarantee rankings, traffic or ROAS. Like the individual Care plans, the tone is measured and honest. It keeps the foundations strong and tells you plainly what's worth doing next. If you only need one of these areas, the individual plans (Store Care Plan, SEO Care Plan, Growth Care Plan) let you start narrower and step up later.

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Monitor uptime, cron and core health with instant alerts for your PrestaShop store

PrestaShop Uptime Monitoring & Alerts Plan

€149.00

★ ★ ★ ★ ★

Ongoing PrestaShop care with uptime, security and performance monitoring plus monthly fixes

PrestaShop Store Care & Maintenance Plan

€490.00

★ ★ ★ ★ ★

Monthly PrestaShop SEO care covering audits, indexation, structured data and Core Web Vitals

PrestaShop SEO Care & Optimization Plan

€690.00

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Monthly PrestaShop growth care, tracking health, feed and ads review with an action list

PrestaShop Marketing Data & Growth Plan

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PHPSESSID	PHP	PHP session identifier	Session
mprcr_consent	MPR Cookies Revolution	Stores cookie consent preferences	365 day(s)
mprcr_version	MPR Cookies Revolution	Tracks consent configuration version	365 day(s)

Cookie	Provider	Purpose	Duration
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__tawkuuid	Tawk.to	Identifies returning chat visitors across sessions	6 month(s)

Cookie	Provider	Purpose	Duration
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_ga_*	Google Analytics	Used to persist session state across page requests	2 year(s)
_gid	Google Analytics	Distinguishes unique users for 24 hours	24 hour(s)

PrestaShop Complete Care & Growth Plan

Full-store care with monthly SEO & marketing-data checks and a 3-hour P1 SLA

Summary of what the Complete Care & Growth Plan covers

How does one team find the real cause?

Who decides where the ten hours go?

How are modules, themes and updates handled?

What evidence arrives each month?

How does the plan begin, respond and end?

What customers say about us

Operations

Organic health

Marketing data & growth hygiene

Strategic coordination

How it works

Plan boundaries

One month, one priority queue

FAQ

Related services

What's included

How it works

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