PrestaShop Hosting & Infrastructure Audit is an expert service for PrestaShop stores in which a specialist examines everything underneath your shop, the server, the connection path, the database, the disk, the backups, and returns a written verdict: move, or fix the host you have. Ordering it takes minutes; the examination covers the whole foundation.
The problem it settles is a host chosen when the catalogue was small. Years later the slow hours, the failed backup and the order emails landing in spam all trace back to the same server, and the merchant faces an expensive question with no independent answer: is this host still enough, or is the next incident the one that closes the shop for a weekend?
The audit starts where incidents end: with the backups. It judges whether what you back up could realistically bring back a clean store, not merely whether backup files exist. From there the specialist follows one request the way your customers' requests travel, through the delivery layer in front of the shop, the secure connection, the web server, the application, the database and the disk beneath it, checks where the shop repeats work it should remember, reviews database settings that throttle a growing catalogue, and names every single point of failure. Capacity is judged against your real catalogue and your real traffic, on any kind of hosting, multistore and multilingual included.
What arrives is a ranked report, typically 10 to 20 pages, in which the first thing you read is what to do first. Every finding is written as symptom, evidence, why it happens on PrestaShop, the fix, the effort and how to confirm it worked, naming your store, your addresses and your modules, so a developer acts without a follow-up call. It lands within 3 to 5 working days of receiving hosting access and back office access. The service sells no hosting and takes no referral fee, so when the honest answer is a configuration change instead of a migration, that is the answer you get. The price is 290 euro, fixed.
The restore question gets answered before an incident answers it for you, migration money is spent only when the host genuinely cannot deliver, the next server is sized to the store you actually run, and your developer receives a plan instead of a diagnosis.
What does the PrestaShop Hosting & Infrastructure Audit cover?
PrestaShop Hosting & Infrastructure Audit is an independent, one-off examination of everything your shop stands on, ending in a ranked report and a clear verdict. This page answers six questions:
- Whether your backups actually restore: the question answered first, before an incident asks it.
- What the specialist examines: the full path a request travels, layer by layer.
- Whether this host fits this store: capacity judged on your real catalogue and traffic.
- Move or fix: an answer from someone with nothing to sell you.
- What you receive: the report, the verdict, the timeline and the fixed price.
- Where the audit ends: the boundary between the verdict and the work after it.

Does your backup actually restore?
Nobody finds this out on a calm day. The answer arrives during an incident, with the shop down and the last copy of unknown quality. The audit reverses that order: it judges whether what you back up could realistically bring a clean store back, which is a different question from whether backup files exist somewhere on a disk.
The same lens is applied to everything that only matters when things go wrong: what happens when this one server dies, which single points of failure would take the shop down with them, and what the honest recovery time would be. A store that survives its worst day is a configuration decision made in advance, and this section of the report is that decision written down.

What does the specialist actually examine?
One request, followed the whole way. From the delivery layer in front of the shop, through the secure connection your visitors open, the web server, the application, the database and the disk underneath it. At each layer the question is the same: is this doing its job for a store of this size, or is it quietly the reason the shop is slow at seven in the evening?
Along that path the audit checks whether the shop remembers finished work or repeats it on every visit, reviews database settings that were fine for two hundred products and throttle twenty thousand, and looks at whether your order and account emails actually reach inboxes rather than spam folders. Fit and resilience are the measures, not benchmark numbers for their own sake.

Is this host still enough for this store?
The answer depends on the store, so the audit refuses generic spec sheets. Capacity is judged against your actual catalogue and your actual traffic: a small store on solid shared hosting is often perfectly fine, and the report says so; the same plan under a large catalogue and a paid-traffic peak is not, and the report says that too, with the evidence attached.
Any provider setup is assessed, from shared hosting through private and cloud servers to dedicated machines, multistore and multilingual included. The result is a judgment about the store you run, not the store a pricing table imagines.

Should you migrate, or fix what you have?
The most expensive mistake in hosting is migrating for the wrong reason. When the real cure is switching on a memory layer, raising one limit or properly using the delivery service you already pay for, a migration buys risk, downtime and a new monthly bill to solve what a setting would have solved. The audit says so plainly, and just as plainly says when the host genuinely cannot deliver what your catalogue needs.
The recommendation is trustworthy for a structural reason: this service sells no hosting and takes no referral fee from anyone. The only incentive is to point you at the cheapest reliable answer, which is frequently a change on the server you already have.

What do you receive, and where does the audit end?
A written report, ranked before described: the first thing you read is what to do first. Every finding follows the same discipline, the symptom, the evidence it was drawn from, why it happens on PrestaShop, the fix, the effort, and how to confirm it worked, written so a developer acts without asking a follow-up question. Your version names your store, your addresses and your modules, not placeholders, and it closes with the backup and recovery judgement and the written verdict: migrate, or fix what you have, with the evidence for it attached. The report is typically 10 to 20 pages and arrives within 3 to 5 working days of receiving hosting access, a control panel or read access to the server, together with access to the store's back office. The price is 290 euro, fixed.
The audit is the assessment and the plan, not the execution. It does not move your store, reconfigure your server or sign you up with any provider; applying the changes or carrying out a migration is scoped separately and honestly, including the honest version where staying put with better configuration beats moving. Performance work inside the PrestaShop application itself is the separate Performance Audit, a live outage is a rescue job rather than a planned examination, and any hosting fees or plan upgrades the report recommends are settled between you and the provider.
The report is yours to hand to any developer or host, and a 14-day email window covers clarification questions about the findings.

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ReferenceSVC-HOSTING-AUDIT
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In stock999999 Items
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Service typeAudit
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Turnaround2–4 business days
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DeliverableInfrastructure health report + handover call
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Access neededHost/stack details; control-panel read access optional; admin optional
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PrestaShop versions1.6 / 1.7 / 8 / 9
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ImplementationQuoted separately
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NDA / DPAAvailable on request
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A vendor-neutral infrastructure health check: fix, change or move, with the trade-offs spelled out.
We assess your real hosting and stack against what PrestaShop needs at your catalogue size and traffic. The report separates configuration fixes from plan changes and migrations, because the cheapest reliable answer is often not a new host.
Server resources & runtime
Whether the store has enough headroom and a sane PHP/database foundation.
- CPU, RAM, disk type, storage headroom and peak-traffic fit
- PHP version,
memory_limit,max_execution_timeand runtime configuration - MySQL/MariaDB version, tuning and database constraints for catalogue growth
Cache, CDN & transport
The layers that should remove repeated work and deliver assets reliably.
- OPcache, Redis and full-page cache presence and effectiveness
- CDN, image/static offload and whether edge caching actually works
- TLS certificate chain, HTTP/2 or HTTP/3, security headers and transport health
Resilience & recovery
What happens on the bad day, not just under normal traffic.
- Backup coverage, frequency, storage location and restore testing
- Uptime history, single points of failure and failover options
- Fix/change/move decision based on likelihood, impact and effort
How it works
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Intake Day 1You share host/provider, plan, PHP version, server specs, PrestaShop version and symptoms.
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Assessment Days 1-3We review resources, PHP/DB, cache layers, CDN, TLS and backup posture against PrestaShop's real needs.
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Recommendation Day 3Each gap is mapped to fix, change or move, with cost/risk trade-offs and quick wins identified.
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Handover Final dayYou receive the infrastructure health report and a walkthrough of priorities.
What's included - and what's not
This is diagnosis and a prioritised plan. It stays honest about the boundary between finding the work and doing the work.
Reliability risks ranked by real impact
A sample matrix can include: Backups never restore-tested - Resilience - Low likelihood / Total impact - schedule and verify off-site restores. Other rows include no Redis on a busy store, PHP two versions behind, old TLS/no HTTP/2, or a single server with no failover.
FAQ
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