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Google Customer Reviews
Collect Google Customer Reviews and Display Star Ratings in Search Results
Collect Google seller ratings and product reviews through Google's official Customer Reviews program. This module integrates Google's post-purchase review survey, seller rating badge, and product review collection — feeding data directly to Google's systems for use in Google Ads, Google Shopping, and organic search.
- Post-purchase survey — Google's official review opt-in appears on the order confirmation page, asking customers to rate their experience
- Google Seller Rating badge — display your Google star rating on your store as a trust signal recognized by billions of people
- Product-level reviews — collect product reviews that appear in Google Shopping listings with star ratings
- GTIN support — product reviews are linked to specific products via GTIN/EAN codes for accurate attribution
- Google Ads benefit — seller ratings appear in your Google Ads, increasing click-through rates by up to 17%
- Estimated delivery date — configurable delivery window for the review survey timing
- Compatible with PrestaShop 1.7 through 9.x
Google Customer Reviews is Google's own review program — and it's free. The reviews you collect feed directly into Google's systems, improving your visibility and performance across Google's entire ecosystem.
Google Customer Reviews: Reviews That Power Google's Ecosystem
Google Customer Reviews is Google's own review collection program, designed to gather authentic post-purchase feedback from shoppers. Unlike third-party review platforms, reviews collected through this program feed directly into Google's systems — appearing in Google Ads as seller ratings, in Google Shopping as product ratings, and contributing to your store's reputation across Google's entire advertising and search ecosystem.
The program is free to participate in. Google handles the review collection, verification, and display. Your job is simply to present the opt-in survey to customers after they complete a purchase — and that's exactly what this module automates on your PrestaShop store.
The business impact is significant. Google seller ratings (the star ratings that appear in search ads) have been shown to increase click-through rates by up to 17% and reduce cost per click by 10-15%. Product reviews in Google Shopping increase product visibility and shopper confidence. This is not optional for serious e-commerce — it's a competitive necessity.
Post-Purchase Review Survey
After a customer completes a purchase, the Google Customer Reviews module presents an opt-in survey invitation on the order confirmation page:
- Opt-in overlay — a Google-branded overlay asks the customer if they'd like to receive a follow-up survey about their shopping experience
- Email delivery — customers who opt in receive a Google-sent email survey after the estimated delivery date has passed
- Star rating + text review — the survey collects a 1-5 star rating and optional written feedback about the shopping experience
- Google verified — reviews are marked as verified purchases, carrying higher credibility than unverified reviews
The survey is managed entirely by Google — you never handle review data, send emails, or moderate content. Google ensures authenticity, prevents spam, and publishes reviews to your seller profile. This hands-off approach means zero maintenance overhead for your team.
Product Reviews with GTIN Support
This module supports Google's product-level review collection through GTIN (Global Trade Item Number) association:
- GTIN passthrough — when your products have EAN/GTIN codes in PrestaShop, the module passes these to Google, linking reviews to specific products
- Google Shopping product ratings — product-specific reviews appear as star ratings on your Google Shopping listings
- Rich results — product review data can generate star rating rich snippets in organic Google search results
- Cross-merchant ratings — Google aggregates reviews for the same GTIN across all merchants, so your products may show ratings from other retailers selling the same items
Product-level reviews are increasingly important for Google Shopping visibility. Products with star ratings receive significantly more clicks than those without. By collecting reviews through Google's own program with GTIN association, you're building a direct data pipeline to Google Shopping's rating system.
Configurable Delivery Window
Google sends the review survey after the estimated delivery date — not immediately after purchase. This module lets you configure the delivery window:
- Set the estimated number of days for delivery
- Google adds this to the order date to determine when to send the survey
- Sending the survey after delivery ensures customers can give an informed review of their complete experience
- Configurable per-store for multistore setups with different shipping speeds
Setup Requirements
- Google Merchant Center account — required to participate in Google Customer Reviews
- Merchant ID — your unique Merchant Center ID, entered in the module configuration
- Program enrollment — opt in to Google Customer Reviews within your Merchant Center account
- Order data — the module automatically provides order ID, customer email, and country code to Google for survey delivery
Technical Details
- Google Customer Reviews JavaScript loaded from Google's CDN on the order confirmation page
- Opt-in survey rendered as a Google-hosted overlay — no custom UI to maintain
- Order data passed via structured
gtin,merchant_id,order_id,email, anddelivery_countryparameters - Badge script loaded asynchronously with zero impact on page speed
- Compatible with all PrestaShop checkout flows and payment gateways
- Multistore support — configure unique Merchant IDs per shop
- Works across PrestaShop 1.7, 8.x, and 9.x without modification
Why is this module unique?
- Direct integration with Google's official review program — not a third-party review platform, but Google's own system feeding data directly into Google Ads and Shopping
- GTIN support for product-level reviews — your PrestaShop product EAN codes are automatically passed to Google for product-specific review attribution
- Configurable delivery date estimation ensures surveys are sent at the optimal time for meaningful reviews
- Seller rating badge displays your Google rating on-site, combining the trust of Google with your own storefront
- Works seamlessly across PrestaShop 1.7 through 9.x with proper order data extraction for each version
Use Cases
- Google Ads advertisers — seller ratings in your ads significantly improve CTR and quality scores, reducing overall advertising costs
- Google Shopping merchants — product star ratings increase click-through rates in Shopping results and improve product visibility
- Building review volume — use alongside third-party review platforms (Trustpilot, etc.) to collect reviews on multiple channels simultaneously
- New store credibility — the Google badge provides instant trust for stores without established brand recognition
- International stores — Google Customer Reviews supports multiple languages and countries, automatically localizing the survey
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Referencemprgooglereviews
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In stock999 Items
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PrestaShop CompatibilityPS 1.6 – 9.x
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Pricing ModelOne-time Purchase
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Module TypeFront-office
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GDPR RelevantYes
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Business GoalBuild Trust & Social Proof
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External Account NeededYes
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Module ComplexityLightweight Widget
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Customer Journey StageConvert to Buyers
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Works With PlatformGoogle Services
v1.2.0 — 2026-01-16
- ▸Added PrestaShop 9 Hummingbird theme compatibility
- ▸Implemented async loading for Google Customer Reviews badge
- ▸Added consent-aware display respecting GDPR cookie preferences
- ▸Support for Google Seller Ratings structured data markup
v1.1.0 — 2025-06-25
- ▸Added PrestaShop 8 compatibility with Symfony controllers
- ▸Implemented lazy loading of Google badge for improved page speed
- ▸Added customer group visibility for badge display rules
- ▸Integrated opt-in survey on order confirmation page
- ▸Support for Google Merchant Center product review feed export
v1.0.1 — 2024-12-08
- ▸Fixed badge z-index conflicts with PrestaShop footer elements
- ▸Improved mobile badge positioning and survey modal behavior
- ▸Resolved Merchant ID validation for Google Merchant Center accounts
v1.0.0 — 2024-06-28
- ▸Initial release with Google Customer Reviews badge integration
- ▸Configurable Merchant ID and badge position from back office
- ▸Mobile responsive review badge with automatic rating display
- ▸Support for order confirmation survey opt-in integration
Easy return - no questions asked
Install, set up and take profit
Priority Help & Satisfaction Over Sales
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