Signal Chat Integration places a Signal contact button beside your PrestaShop buying journey and routes shoppers to the right number. Installation and one Signal phone number start the setup, with a readiness status and test link.
Signal is a free, donation-supported messenger with end-to-end encrypted messages and calls. Clicking the button opens a new tab and hands the conversation to Signal, where the exchange continues on the participants' devices.
You assign numbers by language, customer group and page, with office hours for each rule. Translated opening messages include the current page address. The contact point makes no connection to Signal before the shopper clicks.
A product enquiry reaches the chosen sales contact with the relevant page already identified in the prepared message.