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Viber Chat Integration
Connect Viber Chat to Your PrestaShop Store for Global Customer Messaging
Viber Chat — Connect with 1B+ Users in Eastern Europe, Middle East & Asia
Add a Viber messenger button to your PrestaShop store and reach over 1 billion registered users across Eastern Europe, the Middle East, and Southeast Asia. Viber is the dominant messaging platform in markets where WhatsApp and Messenger have weaker positions.
- 1B+ registered users — massive reach in Eastern Europe, Middle East, and parts of Asia
- Market dominance — #1 messaging app in Ukraine, Greece, Serbia, Bulgaria, Myanmar, and the Philippines
- Business messaging — Viber for Business enables branded communication, chatbots, and promotional messages
- Floating button — customizable position, color, and display from the back office
- Rich messaging — stickers, GIFs, voice messages, file sharing, and location pins
- Deep linking — opens Viber app on mobile, web fallback on desktop
- Zero external scripts — lightweight, privacy-friendly implementation
- PrestaShop 1.7 – 9.x — universal compatibility
If you sell to customers in Eastern Europe, the Middle East, or Southeast Asia, a Viber button is as essential as having a phone number on your website.
What Is the Viber Chat Module?
The Viber Chat module places a floating Viber button on your PrestaShop store that lets customers instantly start a conversation with you on Viber — the messaging app with over 1 billion registered users worldwide. Viber is the preferred communication tool in many markets where Western alternatives have limited penetration.
One tap on the button opens a direct Viber chat with your business phone number or Viber Business Account, allowing customers to send text, voice messages, images, files, and even their location.
Where Viber Dominates
- Ukraine — 97% smartphone penetration, Viber is the #1 messaging app by far
- Greece — over 90% of smartphone users have Viber installed
- Serbia, Bosnia, Croatia — dominant messenger across the Balkans
- Bulgaria — Viber outpaces all competitors
- Myanmar — Viber is the primary communication app, ahead of all others
- Philippines — strong presence especially for business communication
- Iraq, Libya — significant Viber user bases in the Middle East and North Africa
- Israel — Viber has deep historical roots (company was founded by Israeli entrepreneurs)
Viber for Business
- Business Messages — send transactional notifications, order updates, and delivery alerts
- Promotional Messages — reach customers with targeted promotions (97% open rates)
- Chatbots — create automated conversation flows for customer support and sales
- Viber Communities — build communities of unlimited size around your brand
- Viber Lenses & Stickers — create branded stickers for organic brand exposure
PrestaShop Integration
- Enter your Viber phone number or Viber Bot URI in the module settings
- Floating button via
displayFooterhook — works with all themes - Deep linking:
viber://chat?number=for native app, web fallback for desktop - Customizable appearance: position, color, size, tooltip, and display rules
- Multistore: different Viber contacts per shop
- No external scripts, no tracking, no cookies
Technical Details
- Compatibility: PrestaShop 1.7.0 through 9.x
- PHP requirements: PHP 7.2+ (supports PHP 8.0 – 8.4)
- Performance: No external scripts loaded. Under 3KB total.
- Deep linking: Uses Viber URI scheme for native app integration
- GDPR: Fully compliant — no data collection, no cookies
Why is this module unique?
- Targets 1B+ Viber users in markets often ignored by Western-focused chat integrations
- Critical for Eastern European ecommerce where Viber is the default communication channel
- 97% open rate on Viber business messages — the highest of any messaging platform
- Connects to Viber for Business ecosystem for chatbots, broadcasts, and transactional messages
- Smart deep linking ensures optimal mobile vs. desktop experience
- Zero external dependencies for maximum performance and privacy
Use Cases
- Ukrainian/Balkan ecommerce store — provide support on the messaging app your customers use hourly
- International store shipping to Eastern Europe — add Viber alongside WhatsApp for regional coverage
- Middle Eastern fashion/beauty store — reach customers in Iraq, Libya, and neighboring markets
- Southeast Asian marketplace — connect with Philippine and Myanmar customers on their preferred platform
- Greek tourism/services store — communicate with local customers and tourists on Greece's #1 messenger
- Delivery & food business — send order updates and delivery confirmations via Viber business messages
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Referencemprviberchatintegration
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In stock999 Items
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PrestaShop CompatibilityPS 1.6 – 9.x
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Pricing ModelOne-time Purchase
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Module TypeFront-office
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GDPR RelevantYes
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Business GoalCustomer Communication
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External Account NeededYes
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Module ComplexityLightweight Widget
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Customer Journey StageEngage Shoppers
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Works With PlatformChat & Messaging
Viber Chat Integration
Add a Viber chat widget to your PrestaShop store.
Features
- Floating chat widget with customizable position
- Icon or bar (pill with text) display modes
- Adjustable color, size, and animation
- Attention grabber tooltip
- Delay before showing widget
- Mobile-responsive design
- Compatible with any PrestaShop theme
Compatibility
- PrestaShop 1.7 / 8.x / 9.x
Installation
- Upload the module ZIP via Back Office > Modules
- Configure your account details
- Customize appearance settings
Development
composer install # Install shared chat library
yarn install
yarn build # Compile SCSS
yarn release # Build release ZIP
License
Proprietary - mypresta.rocks
v1.2.0 — 2026-01-21
- ▸Added PrestaShop 9 Hummingbird theme compatibility
- ▸Implemented async rendering for Viber contact widget
- ▸Added consent-aware display respecting GDPR cookie preferences
- ▸Improved deep link handling for Viber desktop and mobile clients
v1.1.0 — 2025-07-10
- ▸Added PrestaShop 8 compatibility with Symfony controllers
- ▸Implemented lazy loading of Viber widget for improved page speed
- ▸Added customer group visibility rules for targeted messaging
- ▸Added Viber Community link support for group interactions
v1.0.1 — 2024-11-30
- ▸Fixed widget z-index conflicts with PrestaShop footer
- ▸Improved mobile detection for Viber app redirect
- ▸Resolved phone number format issues for certain country codes
v1.0.0 — 2024-07-05
- ▸Initial release with Viber contact button integration
- ▸Configurable button position and styling
- ▸Mobile responsive design with Viber app deep linking
- ▸Support for Viber phone number and public account configuration
Easy return - no questions asked
Install, set up and take profit
Priority Help & Satisfaction Over Sales
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