LINE Chat Integration

30 days return right
Easy return - no questions asked

Plug & Play Modules
Install, set up and take profit

Dedicated Support First
Priority Help & Satisfaction Over Sales

LINE Chat Integration

Connect LINE Chat to Your PrestaShop Store and Engage Asian Market Customers

€49.00

Tax included

LINE Chat — Connect with 200M+ Users Across Asia-Pacific

Add a LINE messenger button to your PrestaShop store and tap into the dominant messaging platform in Japan, Thailand, Taiwan, and Indonesia. LINE is not just a chat app — it is a lifestyle platform with 200+ million monthly active users who use it for messaging, payments, news, and shopping.

Essential for Asian markets — LINE has 96M users in Japan, 54M in Thailand, 22M in Taiwan, 10M+ in Indonesia
Official Account integration — link directly to your LINE Official Account for professional business communication
Floating chat button — customizable position, size, and appearance from the back office
Rich messaging support — customers can send photos, videos, stickers, and location pins
Mobile-first design — 90%+ of LINE users are on mobile, and the button is optimized for touch interaction
No external scripts — pure CSS + minimal JS, zero impact on page load speed
Display controls — choose which pages show the LINE button
PrestaShop 1.7 – 9.x — universal compatibility across all versions

If you sell to customers in Japan, Thailand, Taiwan, or Indonesia, LINE is not optional — it is the primary communication channel. This module makes integration instant.

Instant download after purchase

Request Quote

What Is the LINE Chat Module?

The LINE Chat module adds a floating LINE messenger button to your PrestaShop store, enabling customers to contact you directly through LINE — the messaging app that dominates communication in Japan, Thailand, Taiwan, and Indonesia. With a single tap, visitors open a chat with your LINE Official Account, where you can provide support, share product catalogs, send coupons, and build lasting customer relationships.

LINE is far more than a messaging app. In Japan and Thailand, it functions as a super app — combining messaging, mobile payments (LINE Pay), news, shopping (LINE Shopping), and a rewards ecosystem. When your store is accessible via LINE, you become part of the platform your customers use for everything.

LINE Market Dominance in Asia-Pacific

Understanding LINE's market position is critical for any business targeting Asia-Pacific consumers:

Japan (96M MAU) — LINE is THE communication app. 86% of smartphone users in Japan use LINE daily. Businesses without a LINE presence are invisible to Japanese consumers.
Thailand (54M MAU) — LINE has higher penetration than Facebook Messenger. Thai consumers expect businesses to be reachable on LINE.
Taiwan (22M MAU) — in a country of 23 million people, LINE reaches nearly every smartphone user. It is the default communication tool.
Indonesia (10M+ MAU) — while WhatsApp dominates overall, LINE has a strong foothold among younger urban consumers and is the preferred platform for brand communication.

In these markets, having a LINE button on your store is the equivalent of having a phone number on your contact page in Western markets — it is expected.

Benefits for Store Owners

Instant trust signal — Asian consumers trust businesses that are reachable on LINE. The green LINE icon is a credibility marker.
Rich media support — customers can send product photos for identification, share screenshots of issues, or receive catalogs with images and links
LINE Official Account features — access auto-replies, greeting messages, rich menus, broadcast messaging, and coupon distribution
Push notifications — once a customer adds your LINE account, you can send them promotions, restock alerts, and order updates directly to their phone
Higher response rates — LINE messages have 60%+ open rates compared to 20% for email (LINE Corporation data)
Payment integration potential — in Japan and Thailand, LINE Pay enables seamless in-chat purchases
Sticker marketing — create branded LINE stickers that customers share with friends, generating organic brand exposure

PrestaShop Integration

The module is designed for simplicity:

Configuration: Enter your LINE Official Account ID or LINE add-friend URL
Button placement: Floating button injected via displayFooter hook
Customization: Position (left/right), color theme, size, and custom tooltip text
Mobile optimization: On mobile devices, the button opens the LINE app directly via deep link (line://ti/p/@yourlineid). On desktop, it opens the LINE web interface.
Display rules: Show on all pages, specific page types, or custom controller-based rules
Multistore: Different LINE accounts for different shops (ideal for multi-country stores)

LINE Official Account — Your Business Hub

This module connects your store to a LINE Official Account, which provides professional business features:

Auto-reply messages — set automatic responses for common questions (shipping, returns, hours)
Greeting messages — welcome new contacts with a personalized message and quick-action buttons
Rich menus — create a custom menu at the bottom of the chat with links to your store, FAQ, order tracking, and more
Broadcast messaging — send promotions to all followers (free tier: 500 messages/month, paid plans for more)
Chat tags & notes — organize customer conversations with tags and internal notes for your support team
Analytics dashboard — track follower growth, message engagement, and click-through rates

A LINE Official Account is free to create at linebiz.com. The free plan includes 500 broadcast messages per month — more than enough for most small-to-medium stores.

Technical Details

Compatibility: PrestaShop 1.7.0 through 9.x
PHP requirements: PHP 7.2+ (supports PHP 8.0 – 8.4)
Performance: No external scripts. Pure CSS button with minimal JS for deep linking. Under 3KB total.
Deep linking: Uses LINE's URI scheme (line://) for native app integration on mobile
No cookies or tracking: The button is a simple link — no data collection, no GDPR concerns
RTL support: Button positioning adapts correctly for right-to-left languages

Why is this module unique?

Purpose-built for Asia-Pacific ecommerce — addresses the specific needs of Japan, Thailand, Taiwan, and Indonesia markets
Intelligent deep linking — detects mobile vs. desktop and routes to LINE app or web interface accordingly
Connects to LINE Official Account ecosystem for auto-replies, rich menus, and broadcast messaging
Zero external dependencies — no LINE SDK loaded, no performance impact
Enables push notification marketing with 60%+ open rates once customers add your LINE account
Multistore ready — run different LINE accounts for different countries from one PrestaShop installation

Use Cases

Japanese cosmetics store — provide product recommendations and shade-matching advice via LINE chat
Thai fashion retailer — send lookbook images, size guides, and exclusive LINE-only discount codes
Taiwanese electronics shop — offer technical support and warranty service through LINE's rich media messaging
Cross-border store shipping to Asia — give Asian customers a familiar, trusted communication channel
Food & beverage brand — share recipes, new product launches, and seasonal promotions via LINE broadcasts
Tourism & experience store — coordinate bookings, send tickets, and provide real-time support through LINE

Reference

mprlinechatintegration
In stock

999 Items

PrestaShop Compatibility

PS 1.6 – 9.x
Pricing Model

One-time Purchase
Module Type

Front-office
GDPR Relevant

Yes
Business Goal

Customer Communication
External Account Needed

Yes
Module Complexity

Lightweight Widget
Customer Journey Stage

Engage Shoppers
Works With Platform

Chat & Messaging