Filter By
Free Customer Experience & Engagement
Free Customer Experience & Engagement is the category of free modules for PrestaShop stores that helps shoppers reach a real person, choose a familiar language or shopping currency and move comfortably through long pages. It is for merchants fixing one clear point in the buying journey.
Chat integrations connect Crisp or Olark, the language and currency selectors keep international visitors oriented, and Back to Top Button makes navigation, search, filters and the cart easy to reach again. Setup is quick, while page, phone, customer and presentation controls remain available. The module licence is free without a time limit; connected chat services keep their own account terms. The result is easier contact, fewer abandoned visits and a shop that takes less effort to use.
There are 5 products.
Sort by:
Which customer experience problem is costing the visit?
These free PrestaShop modules remove three recurring obstacles: no direct route to a real person, uncertainty about language or shopping currency, and long pages that leave navigation far above the shopper. The right module depends on where the effort appears.
A product or delivery question points to chat. Lost international context points to language or currency choice. Long product lists need a quick return to search, filters and the cart. Ignored, these gaps become unasked questions, lost pages and mobile exits. Each module starts with a small setup and retains the controls needed for an exact fit.
Which chat fits the way the team supports customers?
Crisp Chat Integration suits a team that wants conversations, a shared inbox, self-service content, automation and several contact channels in one workspace. Crisp supplies those service features. Olark Chat Integration focuses on live chat, with visitor monitoring, conversation records, reports, automated messages and links to other customer-service tools supplied by Olark.
Both modules connect through one account identifier. The shop controls the pages, phones, timing and optional name and email handoff for signed-in customers. A small question reaches a real person while product and order remain in view. The module licences are free without a time limit; Crisp and Olark retain their own account terms.
Does the shop need language, currency or an easier way back?
Flag Selector takes visitors to the corresponding page in their chosen language, keeps supported filters and pagination meaningful, and can show a flag, language code and full name. Local flags, regional variants and display controls fit the header on desktop and mobile.
Currency Selector changes the shopping currency through the store's pricing flow. The compact control can show a symbol, code and full names, disappears when there is no real choice, coordinates with Flag Selector and keeps the header tidy.
Back to Top Button returns shoppers smoothly from a long page to navigation, search, filters and the cart. The merchant sets the scroll distance, left or right position and circle or square shape. Together, the modules combine a quick start with precise configuration and less effort before the order.
News & Updates
We Tested PrestaShop 9.2's Native One Page Checkout: What Works, What Doesn't, and When You Still Need More
E-Commerce Strategy
How to respond to negative reviews (and recover)
Integrations & Tools
The hidden cost of a bad product-feed integration
E-Commerce Strategy
Seven years, three reviews, one afternoon
PrestaShop Development