Support Hub European Union

EU-Based Company

mypresta.rocks is a registered EU company in Poland. Learn how EU regulations, GDPR compliance, and European business standards protect you as our customer.

mypresta.rocks is operated by mywebpage.rocks, a registered company in Tychy, Poland — a proud member of the European Union since 2004. This is not just a business address on a website. It defines how we operate, how your data is handled, and what legal protections you have as our customer.

Your Data Under the World's Strictest Privacy Law

As an EU-based company, we are fully subject to the General Data Protection Regulation (GDPR) — the most comprehensive data protection framework in the world. This means:

  • Your personal data stays in the EU/EEA — we don't transfer it to third countries with weaker privacy laws
  • You have enforceable rights — access, rectification, deletion, portability, and the right to object to processing
  • We collect only what we need — minimal data collection is a legal requirement, not a marketing promise
  • Independent oversight — our data handling is supervised by the Polish Data Protection Authority (UODO), an independent EU body with real enforcement power

When you purchase a module, your email, billing details, and order data are processed under the same regulations that govern Europe's largest companies. No exceptions.

EU Consumer Protection

EU consumer protection law is among the strongest anywhere. As our customer, you benefit from:

  • Transparent pricing — all prices include VAT where applicable, with no hidden fees or surprise charges at checkout
  • Clear refund policy — our 30-day money-back guarantee goes beyond the EU minimum requirements
  • Honest product descriptions — EU unfair commercial practices directives prohibit misleading claims
  • Proper VAT invoices — every purchase comes with a compliant invoice that EU businesses can use for VAT deduction

Legal Accountability

We operate under a real legal framework with real consequences. This matters:

  • Registered in public records — our company details are verifiable in the Polish National Court Register (KRS) and Central Business Registry (CEIDG)
  • EU jurisdiction — any disputes fall under EU law and EU courts, giving you access to established, predictable legal processes
  • EU intellectual property protection — our module code is protected under EU IP law, and your license rights are equally protected
  • Full tax compliance — we pay EU taxes, issue proper invoices, and comply with EU-wide OSS (One-Stop Shop) VAT regulations

Same Timezone, Real Support

Map of Europe highlighting EU member states with Poland marked as company headquarters

Our team works from Central European Time (CET/CEST), which means genuine business hours overlap with:

  • All of Europe — from Portugal to Finland, we share working hours
  • United Kingdom — just one hour difference
  • Middle East & Africa — comfortable overlap for real-time communication
  • Eastern Americas — afternoon overlap for US East Coast and South America

When you send a support request, a developer reads it during their normal working day — not 12 hours later. This means faster responses, real-time troubleshooting, and no waiting overnight for answers to critical issues.

Being in the EU also means practical, everyday advantages. A phone call to Poland costs the same as a local call within the EU thanks to roaming regulations. Need to send hardware, documents, or test devices? Standard EU postal rates apply — packages arrive in 2–5 business days, no customs declarations, no import duties. And for larger projects or enterprise clients, an in-person meeting is a short flight away — Poland is connected by direct flights to virtually every European capital. Working with an EU-based partner is not just a legal convenience — it's genuinely practical.

We Understand European E-Commerce

Building PrestaShop modules for the European market since 2014 gives us deep understanding of what EU-based stores actually need:

  • Multi-language stores — our modules support 6 languages out of the box (EN, DE, FR, PL, IT, ES), with easy extension to more
  • EU legal page requirements — we know which legal pages your store needs and how they should work
  • VAT complexity — cross-border VAT, B2B reverse charge, VAT validation — we build modules that handle these correctly
  • Cookie consent & privacy — our modules respect GDPR requirements for tracking, cookies, and data collection
  • European payment methods — from SEPA transfers to local methods like BLIK and Przelewy24

Transparent Source Code

Every mypresta.rocks module ships with unencrypted, readable PHP source code. There's no obfuscation, no ionCube encoding, no hidden calls to external servers. You can audit exactly what runs on your store. This is both a business choice and a reflection of operating under EU regulations that prioritize transparency and user control.

Company Details

Companymywebpage.rocks
Locationul. Spokojna 63B, 43-100 Tychy, Poland
CountryPoland — European Union member since 2004
EU VAT IDPL5492453186
TimezoneCET/CEST (UTC+1 / UTC+2)
LanguagesEnglish, Polish, German
Active since2014 (PrestaShop development), 2018 (registered company)
ContactContact forminfo@mypresta.rocks+48 511 511 286

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