Customer Experience & Engagement

Free PrestaShop Customer Experience Modules

Great customer experience starts with the basics: being reachable, looking trustworthy, and making navigation effortless. These free modules cover the fundamentals that every PrestaShop store should have in place — regardless of budget.

  • Crisp Chat Integration — Add the Crisp live chat widget to your store in minutes. Answer customer questions in real-time, reduce pre-purchase hesitation, and build the kind of responsiveness that earns trust. Crisp offers a generous free tier for small stores, making this a zero-cost starting point for live support.
  • Olark Chat Integration — An alternative live chat integration for stores that prefer the Olark platform. Same easy setup, same benefits — choose the chat provider that fits your needs and workflow.
  • Back to Top Button — A polished scroll-to-top button that improves navigation on long pages, especially on mobile devices. Category pages with many products, blog posts, and CMS pages all benefit from this small but meaningful UX improvement that customers appreciate more than you might expect.

The value of being reachable

Studies consistently show that live chat increases conversion rates by 20% or more. Customers who can ask a quick question before buying are far more likely to complete their purchase. And a smooth navigation experience — like an easily accessible back-to-top button — reduces frustration and keeps visitors browsing longer. These are small changes with outsized impact on your bottom line.

All modules are free, fully functional, and updated for PrestaShop 1.7 through 9.x. No registration required, no feature limitations, no upsell pressure. Need more engagement tools? Explore our full Customer Experience & Engagement category.

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Profiler 159ms
12
Phases
12.97MB
Memory
Lite
Mode
✓
No Overrides
Timeline Mode — Showing PrestaShop lifecycle phases. See Timeline tab for detailed breakdown.
Time Breakdown (where 159ms goes)
Override-Free Mode (checkpoints only)
Without class overrides, detailed SQL/Hook/Template timing is unavailable. The timeline below shows PrestaShop lifecycle phases.
What 159ms typically includes:
• PHP Bootstrap/Autoload• Smarty Compilation • MySQL Queries• Hook Dispatching • Module Execution• Template Rendering • Session/Cookie Handling• HTTP Response
Phase Totals (aggregated)
TimePhase
106.5msHTML Output Start
21.8msPHP Bootstrap
11.4msSetMedia Hook
8.3msTemplate Variables Set
3.8msController Init Complete
3.6msDispatcher Routing
1.3msFrontController Init Start
1.2msFrontController Init Complete
1msdisplayHeader Hook
0.2msInstrumentation Init
0msController Init Start
0msPrestaShop Init

Execution Timeline (chronological)
StartDurationPhase
0ms21.8msPHP Bootstrap (Time from request start until profiler initialized)
21.8ms0msPrestaShop Init (Time from profiler init to Dispatcher start (autoloading, config, context setup))
21.8ms0.2msInstrumentation Init (Profiler instrumentation installed)
22ms3.6msDispatcher Routing (URL routing and controller resolution)
25.5ms1.3msFrontController Init Start (Front controller specific init starting)
26.8ms0msController Init Start (Controller instantiated, init() starting)
26.8ms3.8msController Init Complete (Controller init() finished)
30.6ms1.2msFrontController Init Complete (Front controller init finished, about to run controller)
31.8ms11.4msSetMedia Hook (CSS/JS assets being registered)
43.2ms8.3msTemplate Variables Set (Smarty variables assigned, about to render)
51.5ms1msdisplayHeader Hook (Header rendering starting (assets loaded))
52.4ms106.5msHTML Output Start (Template rendered, about to output HTML)
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