Hotjar

Heatmaps + Session Recordings + On-Site Surveys + Feedback Widgets

Price: €129.00
Tax excluded

Install Hotjar on your PrestaShop store and gain deep insight into how visitors experience your shop. Hotjar combines heatmaps, session recordings, and on-site feedback tools in one platform, giving you both quantitative behavior data and qualitative visitor feedback to make informed optimization decisions.

While analytics tools tell you what visitors do, Hotjar shows you why they do it. Watch real shopping sessions, see where people click and scroll, and collect feedback directly from visitors about their experience.

  • Heatmaps — click, scroll, and move heatmaps showing visitor attention patterns on any page
  • Session recordings — replay real visitor sessions to identify UX friction and confusion
  • Feedback widgets — collect visitor opinions directly on your pages with thumbs up/down and comment tools
  • Surveys — deploy targeted surveys to understand visitor intent, satisfaction, and barriers to purchase
  • Conversion funnels — visualize drop-offs across multi-step processes like checkout
  • GDPR compliant — automatic PII suppression, GDPR consent controls, and EU data storage
  • PrestaShop 1.7 – 9.x compatible — one module for all modern PrestaShop versions
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verified Lifetime license per domain — yours forever. Includes 3 months support & updates.
autorenew Auto-renew support
€9.99/mo
build Professional Setup We fully configure the module to your needs — all options set, tested & verified within 1 business day. +€29.00
palette Visual Integration CSS & template adjustments to match your theme — includes cross-device verification and screenshot review. +€49.00
Options total: €0.00
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Hotjar PrestaShop module — heatmaps showing where visitors click and scroll

See Exactly Where Shoppers Click, Scroll, and Drop Off

Analytics numbers tell you what happened — Hotjar shows you why. Heatmaps reveal which parts of your product pages get the most attention, how far shoppers scroll before leaving, and which buttons attract clicks versus which are ignored. When you can see that visitors stop reading halfway down your description, you can move your add-to-cart button up and measure the result.

This module installs Hotjar's tracking script on your PrestaShop store without any theme editing. Enter your Hotjar Site ID in the module settings and you're collecting behaviour data immediately — heatmaps, session recordings, and visitor surveys all activate through Hotjar's own dashboard.

Hotjar session recordings showing real customer journeys on PrestaShop

Watch Real Customer Journeys — Session Recordings

Every session recording is a window into a real visitor's experience. Watch how a first-time shopper navigates your product pages, how they interact with options and image galleries, and where they pause or leave. Patterns surface quickly: if ten different visitors all scroll back to check your shipping policy before abandoning cart, your shipping information is in the wrong place — not your prices.

Hotjar automatically flags recordings where visitors rage-clicked or got stuck on a form field, so you spend your review time on the sessions that reveal actual friction, not on watching smooth checkouts.

Hotjar feedback surveys and exit intent polls on PrestaShop checkout

Ask the Visitors Who Don't Convert

Heatmaps show you where shoppers stop. Exit intent surveys ask them why. A one-question survey on your checkout page — "What stopped you from completing your order?" — generates answers that are worth more than months of A/B testing. All Hotjar survey types deploy through Hotjar's dashboard once this module is installed, with no additional code.

Combine heatmap data, session recordings, and survey responses for a complete picture of what prevents conversions on your store. Explore more traffic tools in our SEO & Traffic Growth collection, or complement your analytics with Advanced SEO Sitemap Builder and Automatic SEO Schema Rich Snippets.

  • Native PrestaShop integration — fires on all page types without theme file edits
  • Enables all Hotjar tools: heatmaps, session recordings, surveys, and feedback widgets from one install
  • Rage click and stuck-interaction detection surfaces UX problems without manual trawling of recordings
  • Exit intent and in-page surveys deployable through Hotjar dashboard with no additional code
  • Compatible with PrestaShop 1.6, 1.7, 8.x, and 9.x across all page types
  • visibilityProduct page optimisation — see which content elements get attention and restructure pages for maximum conversion impact
  • shopping_cartCheckout friction analysis — session recordings pinpoint the exact step or field where abandonment spikes
  • peopleCustomer voice research — survey real abandoning visitors to learn objections instead of guessing
  • phone_androidMobile UX audits — mobile heatmaps reveal touch targets that are too small or too close together
  • Reference
    mprhotjar
  • PrestaShop Compatibility
    PS 1.6 – 9.x
  • Pricing Model
    One-time Purchase
  • Module Type
    Front-office
  • GDPR Relevant
    Yes
  • Business Goal
    Marketing & Retargeting
  • External Account Needed
    Yes
  • Module Complexity
    Lightweight Widget
  • Customer Journey Stage
    Attract Visitors
  • Works With Platform
    Ad & Analytics Networks

Hotjar reveals the "why" behind visitor behavior through heatmaps, session recordings, and on-page feedback widgets — showing you exactly where shoppers hesitate, which buttons they ignore, and what frustrates them on your checkout. Unlike purely quantitative analytics, session recordings let you watch real users struggle with a confusing form field or miss your Add to Cart button entirely, so you know exactly what to fix. It also includes rage-click detection that surfaces the most broken or confusing elements on your highest-traffic pages.

Have a question about this product? Our experts are here to help. Ask anything about installation, compatibility, or specifications.
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What customers say about us

5.0 (1 review)
Gasp

Great work and support

Great work and support
5.0 (3 reviews)
Rafał Butanowicz
Niesamowite doświadczenie i znajomość Prestashop. Każdy minimalny błąd analizowany i poprawiany. Bardzo dobry kontakt podczas realizacji zlecenia
Wojtala Garage
Jest to najlepszy informatyk / programista jakiego znam. Gość jest geniuszem do wszystkich spraw związanych z prowadzeniem strony internetowej oraz sklepu internetowego. Usługi warte każdych pieniędzy, polecam!
Edeo PL
Very professional service. The store staff has a customer-focused approach. They effectively helped us select the most optimal solution for our store, then efficiently guided us through the technical aspects of the implementation process. They also provide ongoing support in managing and promoting our website. We highly recommend them!
6 Implemented
6 requests

Per-controller suppression list to exclude back-office pages from tracking

Implemented
Per-controller suppression list to exclude back-office pages from tracking
mypresta.rocks Jan 14, 2026
Response: Shipped in v1.3.0!

Hotjar Feedback widget support with configurable button label and colour

Implemented
Hotjar Feedback widget support with configurable button label and colour
mypresta.rocks Sep 23, 2025
Response: Shipped in v1.2.0!

Hotjar Surveys widget embed option with configurable survey ID and trigger

Implemented
Hotjar Surveys widget embed option with configurable survey ID and trigger
mypresta.rocks Jan 14, 2026
Response: Shipped in v1.3.0!

Site ID validation on save with live API check

Implemented
Site ID validation on save with live API check
mypresta.rocks Sep 23, 2025
Response: Shipped in v1.2.0!

Configurable script load delay (0–5 s) to prioritise core page resources

Implemented
Configurable script load delay (0–5 s) to prioritise core page resources
mypresta.rocks Jun 03, 2025
Response: Shipped in v1.1.0!

Heatmap tag attributes to key CTA buttons for easier Hotjar annotation

Implemented
Heatmap tag attributes to key CTA buttons for easier Hotjar annotation
mypresta.rocks Jun 03, 2025
Response: Shipped in v1.1.0!
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View all known issues
v1.4.02026-04-20
  • AddedLicense management tab with key management and renewal options
  • Addedself-healing integrity checks for automatic diagnostics and repair
  • Addedcomplete FR/DE/ES/IT/PL translations
v1.3.02026-01-14
  • Addedfull compatibility with PrestaShop 9.x and Hummingbird theme
  • AddedHotjar Surveys widget embed option with configurable survey ID and trigger
  • Improvedconsent handling — Hotjar tracking deferred until user accepts analytics cookies
  • Fixedrecording not capturing events inside dynamically injected cart popups
  • Addedper-controller suppression list to exclude back-office pages from tracking
v1.2.02025-09-23
  • AddedHotjar Feedback widget support with configurable button label and colour
  • Improvedsnippet loading — async and non-blocking to avoid impact on PageSpeed score
  • Fixedduplicate Hotjar snippet when module was active in both head and footer hooks
  • Addedsite ID validation on save with live API check
v1.1.02025-06-03
  • Addedheatmap tag attributes to key CTA buttons for easier Hotjar annotation
  • Improvedcompatibility with PS 8.x strict CSP headers
  • Fixedsession recording not resuming after back navigation in single-page checkout
  • Addedconfigurable script load delay (0–5 s) to prioritise core page resources
v1.0.02025-03-14
  • Initialrelease: Hotjar tracking script injection for PrestaShop
  • InitialSimple Site ID configuration — no code editing required
  • InitialAutomatic exclusion of admin and employee sessions from recordings
  • InitialCompatible with Hotjar heatmaps, session recordings, and feedback tools
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