Tawk.to widget loader with Property ID, Widget ID and storefront rules
Tawk.to Chat Integration adds a free live chat to your PrestaShop store. Visitors message you from any page, you respond instantly from the Tawk.to dashboard or mobile app — fewer abandoned carts, more closed orders, and real contact with shoppers before they leave for a competitor.
Configure everything from Back Office: paste the Property ID and Widget ID from your Tawk.to embed code, pick which page types show the widget, toggle mobile display, set a loading delay before the widget appears, and optionally pass the logged-in customer's name and email into the chat window so your team recognises returning buyers without asking. Toggle it on, off, or test new page rules with a single click — no template edits and no re-pasting code after every update.
Tawk.to itself is a free chat platform with an agent dashboard, conversation history, visitor monitoring and unlimited conversations. This module connects your store to your existing Tawk.to account and keeps the integration clean against theme updates, hook changes and PrestaShop version migrations. The Property ID and Widget ID are validated in Back Office; if either is missing, you see a warning instead of a broken widget on the storefront.
Tawk.to for PrestaShop — Free Live Chat for Your Store
The prestashop tawk.to module connects your store to Tawk.to — a fully featured live chat platform that is completely free, with no per-agent fees and no feature limits on the core chat functionality. Install the Tawk.to widget on every page of your PrestaShop store without theme edits. Enter your Tawk.to property ID, save, and the chat widget is immediately available to your visitors.
Tawk.to gives you a real-time visitor list, agent chat console, full conversation history, canned responses for faster replies, and a mobile app for iOS and Android — all at zero cost. For stores looking to add live chat without a recurring subscription, tawk.to is the obvious starting point.
Real-Time Visitors, Full Chat History, No Monthly Cost
The tawk.to prestashop integration surfaces visitor context in every conversation: which page the customer is on, how long they've been on your store, and whether they've chatted before. Agents see who's browsing right now and can initiate conversations proactively — particularly valuable on high-intent pages like product details and checkout.
Tawk.to stores complete conversation history, so returning visitors get continuity — your team sees every previous interaction rather than starting from scratch. Canned shortcuts let agents answer frequently asked questions in seconds, keeping response times low even with high chat volume.
Handle Chats From Anywhere With the Mobile App
Tawk.to's iOS and Android apps send push notifications when a visitor starts a conversation, so you never miss a customer message even when away from your desk. Multiple agents can handle chats simultaneously from the same Tawk.to account, and chats can be transferred between agents without the customer needing to repeat themselves.
Explore more integration and communication tools in our Integrations & Data Export collection. Pair Tawk.to with Tidio Chat Integration for comparison, or add Messenger Chat Integration for social chat coverage alongside live chat.
- Completely free — no per-agent fees, no feature limits on core live chat functionality
- Installs the Tawk.to widget on every page without theme file edits
- Real-time visitor list with page context in every conversation
- Full conversation history for all returning visitors
- Compatible with PrestaShop 1.6, 1.7, 8.x, and 9.x
- money_offBudget-conscious stores — full live chat capability with no monthly subscription or per-seat fees
- chatPre-sale support — answer product questions in real time to convert hesitant visitors before they leave
- support_agentSmall support teams — one or two agents handle multiple simultaneous chats with canned responses and transfers
- phone_androidMobile operators — handle chats from a phone or tablet when away from the office with push notifications
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Referencemprtawkchatintegration
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In stock2147483647 Items
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PrestaShop CompatibilityPS 1.6 – 9.x
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Pricing ModelOne-time Purchase
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Module TypeFront-office
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GDPR RelevantYes
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Business GoalCustomer Communication
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External Account NeededYes
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Module ComplexityLightweight Widget
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Customer Journey StageEngage Shoppers
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Works With PlatformChat & Messaging
Tawk.to is completely free with no conversation limits, no agent limits, and no hidden costs — it includes real time visitor monitoring that shows you exactly who is on your site, which page they are viewing, and how long they have been there, enabling proa...
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1 tracked issues
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- Addedcomplete FR/DE/ES/IT/PL translations
- ImprovedInteraction-triggered chat widget loading
- FixedPrevent duplicate tawk widget embed
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