Skype Chat Integration

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Skype Chat Integration

Connect Skype Chat to Your PrestaShop Store for Direct Customer Communication

€49.00

Tax included

Skype Chat — Video Calls & Screen Sharing for PrestaShop Support

Add a Skype call and chat button to your PrestaShop store, enabling customers to reach you via voice calls, video calls, screen sharing, and instant messaging. Skype's rich communication features make it ideal for complex product support that goes beyond text chat.

Video call support — show product demos, walk through installations, or provide visual troubleshooting
Screen sharing — guide customers through complex configurations or order processes
Voice calls — offer personal phone-like support without sharing your actual phone number
Instant messaging — traditional text chat with file sharing, emojis, and rich formatting
Floating button widget — customizable Skype button with call/chat options
No phone system needed — Skype replaces expensive VoIP setups for small teams
300M+ monthly users — Skype remains widely used in business and B2B contexts
PrestaShop 1.7 – 9.x — universal compatibility

For stores selling technical products, B2B services, or high-ticket items where customers need visual guidance, Skype provides communication depth that text chat simply cannot match.

Instant download after purchase

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What Is the Skype Chat Module?

The Skype Chat module adds a floating Skype button to your PrestaShop store that enables customers to contact you via Skype's full communication suite — instant messaging, voice calls, video calls, and screen sharing. While newer messaging platforms focus on text, Skype remains the go-to tool for rich, multi-modal communication that includes voice and video.

With over 300 million monthly active users and deep integration into the Microsoft ecosystem (Office 365, Teams, Outlook), Skype is particularly strong in B2B, professional services, and international business contexts. Many business buyers already have Skype installed and prefer it over consumer-focused messaging apps.

The Power of Video Support in Ecommerce

Complex product demonstrations — show how a product works, fits, or looks in real time via video call
Screen sharing for configuration — guide customers through software setup, account configuration, or technical installation
Visual troubleshooting — customers can show you the problem instead of describing it in text
Trust building — face-to-face interaction builds more trust than any other communication channel
B2B sales presentations — present product catalogs, pricing tiers, and bulk order options professionally
73% of customers prefer video support for complex issues (Vidyard research)

PrestaShop Integration

Configure your Skype username in the module back office
Choose button action: chat, voice call, or let the customer choose
Floating button uses Skype URI scheme (skype:username?chat or skype:username?call)
Desktop: opens Skype desktop or web app. Mobile: opens Skype mobile app via deep link
Customizable button position, color, size, and tooltip
Display control per page type (home, product, category, cart, etc.)
Multistore: different Skype accounts per shop

Technical Details

Compatibility: PrestaShop 1.7.0 through 9.x
PHP requirements: PHP 7.2+ (supports PHP 8.0 – 8.4)
Performance: No external Skype SDK loaded. Pure URI-based linking. Under 3KB total.
Skype availability: Free for Skype-to-Skype calls (voice + video). Skype for Business integrates with Microsoft 365.
Cross-platform: Skype available on Windows, macOS, Linux, iOS, Android, and web browser

Why is this module unique?

Only PrestaShop module offering one-click Skype voice and video call initiation
Screen sharing capability — let customers share their screen for visual troubleshooting
No phone infrastructure needed — free Skype-to-Skype calls replace expensive VoIP setups
B2B-friendly — Skype is already installed in most business environments
Multi-modal support from a single button — text, voice, video, and screen sharing
Microsoft ecosystem integration — connects with Office 365, Teams, and Outlook calendars

Use Cases

B2B wholesale store — conduct sales presentations and negotiate bulk orders via video call
Technical equipment seller — demonstrate product features and guide installation via screen sharing
Custom product store — discuss bespoke orders face-to-face (custom jewelry, tailored clothing, personalized items)
Software & license store — walk customers through installation and activation via screen share
International B2B store — free video calls replace expensive international phone lines
Consulting services — deliver consultations directly from the product page after purchase

Reference

mprskypechatintegration
In stock

999 Items

PrestaShop Compatibility

PS 1.6 – 9.x
Pricing Model

One-time Purchase
Module Type

Front-office
GDPR Relevant

Yes
Business Goal

Customer Communication
External Account Needed

Yes
Module Complexity

Lightweight Widget
Customer Journey Stage

Engage Shoppers
Works With Platform

Chat & Messaging