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Priority Help & Satisfaction Over Sales
Resend Order Confirmation
One-Click Order Confirmation Email Resend
Resend Order Confirmation adds a simple button to the admin order detail page that lets you resend the order confirmation email to the customer with one click. No more searching for email templates or crafting manual emails.
- One-click resend — a single button on the order page resends the confirmation email
- Order note — automatically adds a private note to the order recording the resend
- Secure token — CSRF protection ensures the button can't be triggered maliciously
- PS 1.7.7+ support — works with both the new order page (sidebar) and legacy layout
Compatible with PrestaShop 1.7.6 through 9.x. Free module, lifetime updates.
"Can You Resend My Order Confirmation?"
Every store owner hears this request. A customer didn't receive their order confirmation, it went to spam, or they deleted it by accident. Without this module, you'd need to dig into email templates, find the right order data, and manually send an email. With Resend Order Confirmation, you click one button and it's done.
How It Works
- Sidebar button — appears on the admin order detail page (PS 1.7.7+ sidebar card)
- Uses native email — sends the same order confirmation email PrestaShop generates at checkout
- Private note — records a private note on the order: "Order confirmation email resent"
- Token validation — secure CSRF token prevents unauthorized resends
- Legacy support — falls back to displayAdminOrder hook for PS 1.7.6 and earlier
Use Cases
- Customer request — customer contacts support asking for their order confirmation
- Email delivery issues — original email went to spam or wasn't delivered
- Record keeping — customer needs the confirmation email for their records or reimbursement
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Referencemprresendorderconfirmation
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In stock999 Items
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PrestaShop CompatibilityPS 1.7 – 9.x
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Pricing ModelOne-time Purchase
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Module TypeBack-office
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GDPR RelevantNo
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Business GoalCustomer Communication
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External Account NeededNo
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Module ComplexityLightweight Widget
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Customer Journey StageRetain Customers
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Works With PlatformNo External Platform
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Easy return - no questions asked
Install, set up and take profit
Priority Help & Satisfaction Over Sales
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