Customer device details, IP history and scoped ban rules for PrestaShop admin
Customer Extra Info & IP Ban gives your team real context on who is shopping and a quick way to block who shouldn't be. Each customer and guest visit captures IP address, country, browser, operating system, device type and screen size — visible directly from the customer page in Back Office.
From Back Office you ban individual IPs, IP ranges (CIDR), whole countries or specific user-agent strings, with a separate whitelist for trusted addresses you never want to block. Failed login attempts are tracked so repeated suspicious access patterns are easy to spot before they turn into account takeovers, and blocked visitors get a custom message you control per language.
This is the practical investigation and access-control layer PrestaShop lacks out of the box — not a payment fraud engine, but the tool your team uses when a card-tester hammers your account login, when scrapers churn through products, or when a repeat returner suddenly looks like four different people. The decisions stay inside the store, with full visibility.
Customer Extra Info & IP Ban
Keep troublemakers out and give your team the context they need to handle accounts and orders with confidence. Block exactly who you mean to, protect the people you trust, and see who's really behind a customer or order.
Block troublesome visitors
Stop unwanted traffic from your whole shop, just checkout, or just login, with a clear blocked page for anyone who's barred.
Ban by address, range, country or browser
Build ban rules for exact addresses, address ranges, whole countries, or specific browser signatures — block exactly who you mean to.
Never lock out the people you trust
Keep a whitelist of trusted addresses and ranges that always get through, so blocks never catch your own team or partners.
See who's behind a customer or order
Captured visitor details appear right on the customer and order pages, giving your team context when reviewing accounts or investigating fraud.
You control what's collected and kept
Decide which visitor details to record, whether to track guests, how long to keep data, and what blocked visitors are told.
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Referencemprcustomerextrainfoipban
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In stock2147483647 Items
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PrestaShop CompatibilityPS 1.6 – 8.x
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Pricing ModelOne-time Purchase
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Module TypeFront & Back-office
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GDPR RelevantNo
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Business GoalStreamline Operations
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External Account NeededNo
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Module ComplexityFeature-Rich Module
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Customer Journey StageRetain Customers
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Works With PlatformNo External Platform
Enriches every customer profile in your Back Office with device type, browser, IP address, and country of origin — so you always know exactly who you are dealing with when reviewing suspicious orders or processing refunds. When you need to act, you can ban ...
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2 tracked issues
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- Addedcomplete FR/DE/ES/IT/PL translations
- FixedMigrate module state to MPR config
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