Review Integrity — How Our Reviews Work

We published a field guide to spotting fake reviews and manufactured social proof. Writing that is an open invitation to be audited — so this page states plainly how our own reviews work, and invites you to run the very same checks on us.

The standard we hold ourselves to

These are the rules we apply to reviews on this store. They are not marketing promises — they are the same red-flag checks from our article, turned inward.

Every on-site review is tied to a verified order. A review published on our own store links to a real purchase in our system — not an opinion from a stranger who never bought anything.
We ask everyone, not just the happy ones. We do not practice review gating: we don't quietly invite only the customers we expect to be pleased. Everyone gets the same invitation, and the answer is the answer.
No incentive is ever tied to sentiment. We never pay for a rating, and no thank-you is ever conditional on a positive one. A five-star review earns nothing a one-star review doesn't.
Negatives stay up, and we answer them. Critical reviews are not deleted or buried. A visible, well-handled complaint tells you more about how we behave than another glowing line ever could.
We disclose where every review comes from. If a review was collected on-site, or imported from another platform, or left after a delivery reminder, we say so. Transparency about the method is part of the honesty, not separate from it.

How we collect reviews

Our reviews come from two clearly-labelled sources:

On-site reviews are written by customers on this store and linked to a real order.
Imported reviews are genuine reviews customers left about us on Google or an open review platform. We bring them in so you can see them in one place — but here is the caveat we insist on being honest about: imported reviews carry the date we imported them, not the date they were originally written. That means they can appear clustered on a single day. It is exactly the "seven years, one afternoon" pattern our article warns about — and its innocent cause. We tell you before you have to ask, because that is the whole point.

Where we are today

We would rather be honest than impressive, so here is exactly where we stand. The mechanism is in place: every on-site review is automatically checked against a real order before it can count as verified. We are early, though — we have only a handful of reviews so far, most of them gathered on Google and an open platform, and our own sample is still too small to show a meaningful rating distribution. We recently removed a leftover demo review from a product page rather than let an unverified placeholder sit in a section that is supposed to mean something — because by our own checklist, that is exactly what we would flag on anyone else. We would genuinely rather have a few real reviews you can trust than a wall of manufactured ones you have to investigate.

Audit us

The method in our article costs nothing and works on any store, including ours. Read how to spot fake reviews and fake social proof, then turn the checklist on us: look at review velocity against product age, timestamp clustering, verified-purchase status, whether negatives are visible and answered. If something looks off, ask us for the provenance — that is what an honest seller should welcome. If you'd like to build a review section like this on your own PrestaShop store, it is the philosophy behind our Reviews & Ratings module.

You can't fake trust for long — it only exists in other people's minds. Real, verifiable social proof always wins, because it's the only kind that was ever actually yours.