How do I find my PrestaShop admin panel URL?

Your PrestaShop admin URL is based on the physical admin directory name on the server. There is normally no separate database or configuration value that tells PrestaShop the back-office URL.

To find it by FTP, open the PrestaShop root directory and look for a folder such as admin123abc, admin-dev, or backoffice. The admin URL is your shop domain plus that folder name, for example https://example.com/admin123abc/.

With SSH, you can list likely admin folders from the shop root:

cd /var/www/html/prestashop
ls -ld admin* backoffice* 2>/dev/null
for d in admin* backoffice*; do test -f $d/index.php && echo $d; done

If you are unsure whether you are in the correct PrestaShop root, check for files such as config/settings.inc.php, app/config/parameters.php, classes, modules, and themes. Those confirm the shop root, but they do not store the admin folder name.

If no admin-like folder is visible, check whether your host hides system folders, whether you are in the wrong document root, or whether the shop was deployed into a subdirectory.

Two extra checks help on real servers. First, the admin folder may not literally start with admin; some shops rename it to a private word, so look for a directory containing an index.php and controllers rather than relying only on the name. Second, if the store is installed below a subdirectory, include that base path in the URL, for example https://example.com/shop/admin123abc/.

If you find several candidates, check modified dates and open the folder over HTTPS rather than deleting anything. If the browser redirects to the installer or front office, you are probably in the wrong document root or looking at an old copy. When you do regain access, bookmark the exact URL in your password manager; changing the admin folder name later is a filesystem rename plus cache awareness, not a normal back-office setting.