Who is Monitoring Plan best for?

Monitoring Plan is best for stores that are stable and just want eyes on them – a dependable safety net without a monthly pool of work hours. If your PrestaShop store runs smoothly most of the time and you mainly want to be sure you'll hear about a problem fast, this is the right fit.

You'll get the most from Monitoring Plan if…

• Your store is established and reasonably trouble-free, and you rarely need hands-on changes.
• You want continuous uptime, cron and core-health monitoring with immediate alerts during business hours (Mon–Fri, 09:00–18:00 CET).
• You'd rather pay for the occasional fix as a separate, approved quote than carry a monthly hours budget you might not use.
• You value a live dashboard and a monthly report as a clear, honest record of your store's health.

When to step up instead

If you also want the small fixes handled for you – configuration, cache, cron, module settings and obvious PHP errors – without quoting each one, step up to Store Care Plan. Store Care Plan includes everything in Monitoring Plan plus 2 hours of expert work per month (cap 6h, no rollover), so routine maintenance gets done rather than piling up. And if your priority is search visibility rather than uptime, SEO Care Plan focuses on technical SEO hygiene instead.

In short: choose the Monitoring Planing Plan when you want reliable early warning and a paper trail, and you're comfortable having fixes quoted as needed. Choose Store Care Plan when you'd like someone to quietly keep the small things tidy each month. Many owners start with the Monitoring Plan and move up once they see how much routine work they'd rather hand off.